{"id":2075,"date":"2026-03-19T08:08:19","date_gmt":"2026-03-19T08:08:19","guid":{"rendered":"https:\/\/hostpro.com\/?page_id=2075"},"modified":"2026-03-19T08:08:27","modified_gmt":"2026-03-19T08:08:27","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/hostpro.com\/sk\/refund-policy","title":{"rendered":"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed"},"content":{"rendered":"<section class=\"section block12 py-12\" style=\"--bg-color: #fff; --text-color: #555;\">\n  <div class=\"container\">\n          <div class=\"row mb-2\">\n        <div class=\"col\">\n                      <h2 class=\"section-title\">\n              Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed            <\/h2>\n          \n                  <\/div>\n      <\/div>\n    \n          <div class=\"row mt-8\">\n        <div class=\"col\">\n          <div style=\"text-align: left;\">\n            <h1>HostProAxis Ltd - Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed<\/h1>\n<p>Posledn\u00e1 aktualiz\u00e1cia: 19. decembra 2025<\/p>\n<p>Tieto z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed vysvet\u013euj\u00fa, kedy a ako m\u00f4\u017eete z\u00edska\u0165 n\u00e1hradu za produkty a slu\u017eby zak\u00fapen\u00e9 od spolo\u010dnosti HostProAxis Ltd, Giannoston 7 Royal Heaven Villas, Limassol 4046, Cyprus (\u201cHostProAxis\u201d, \u201cmy\u201d, \u201cn\u00e1s\u201d, \u201cna\u0161e\u201d).<\/p>\n<p>Tieto z\u00e1sady s\u00fa s\u00fa\u010das\u0165ou na\u0161ich zmluvn\u00fdch podmienok a mali by sa \u010d\u00edta\u0165 spolu s nimi.<\/p>\n<h2>1. V\u0161eobecn\u00e9 z\u00e1sady<\/h2>\n<p>1.1. Na koho sa to vz\u0165ahuje.<br \/>Tieto Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed sa vz\u0165ahuj\u00fa na v\u0161etk\u00fdch z\u00e1kazn\u00edkov, ktor\u00ed nakupuj\u00fa slu\u017eby priamo od spolo\u010dnosti HostProAxis prostredn\u00edctvom na\u0161ej webovej str\u00e1nky alebo faktura\u010dn\u00e9ho syst\u00e9mu.<\/p>\n<p>1.2. D\u00e1tum transakcie.<br \/>\u201cD\u00e1tum transakcie\u201d znamen\u00e1 d\u00e1tum prv\u00e9ho zak\u00fapenia produktu alebo slu\u017eby alebo d\u00e1tum spracovania platby za obnovenie, ako je uveden\u00e9 na fakt\u00fare v na\u0161om faktura\u010dnom syst\u00e9me.<\/p>\n<p>1.3. Obdobie vr\u00e1tenia pe\u0148az\u00ed.<br \/>Produkt m\u00f4\u017eete kedyko\u013evek zru\u0161i\u0165. Vr\u00e1tenie pe\u0148az\u00ed sa uskuto\u010dn\u00ed len vtedy, ak o to po\u017eiadate v r\u00e1mci pr\u00edslu\u0161nej lehoty na vr\u00e1tenie pe\u0148az\u00ed uvedenej ni\u017e\u0161ie pre dan\u00fd v\u00fdrobok.<\/p>\n<p>1.4. Sp\u00f4sob n\u00e1hrady.<br \/>Vr\u00e1tenie pe\u0148az\u00ed sa uskuto\u010d\u0148uje len na p\u00f4vodn\u00fd sp\u00f4sob platby a na rovnak\u00fa osobu alebo subjekt, ktor\u00fd zaplatil fakt\u00faru (napr\u00edklad na rovnak\u00fa kartu, bankov\u00fd \u00fa\u010det alebo \u00fa\u010det PayPal). N\u00e1hrady nevyd\u00e1vame v hotovosti, \u0161ekom ani v kryptomen\u00e1ch.<\/p>\n<p>1.5. Kontroly s\u00faladu.<br \/>V z\u00e1ujme dodr\u017eiavania pravidiel proti praniu \u0161pinav\u00fdch pe\u0148az\u00ed, financovaniu terorizmu a sankci\u00e1m v\u00e1s m\u00f4\u017eeme pred spracovan\u00edm refund\u00e1cie po\u017eiada\u0165 o dodato\u010dn\u00e9 inform\u00e1cie alebo dokumenty (napr\u00edklad na potvrdenie toto\u017enosti platite\u013ea). Ak n\u00e1m tak\u00e9to inform\u00e1cie neposkytnete alebo ak sa od\u00f4vodnene domnievame, \u017ee vydanie refund\u00e1cie by poru\u0161ilo platn\u00e9 pr\u00e1vne predpisy alebo po\u017eiadavky na\u0161ich bankov\u00fdch partnerov, m\u00f4\u017eeme refund\u00e1ciu odmietnu\u0165 alebo odlo\u017ei\u0165.<\/p>\n<p>1.6. \u00da\u010dinok poru\u0161enia.<br \/>Ak sa zist\u00ed, \u017ee va\u0161e pou\u017e\u00edvanie na\u0161ich slu\u017eieb je v rozpore s na\u0161imi zmluvn\u00fdmi podmienkami alebo platn\u00fdmi z\u00e1konmi (napr\u00edklad podvod, zneu\u017eitie, nez\u00e1konn\u00fd obsah, vysoko rizikov\u00e9 \u010dinnosti), v\u0161etky u\u017e uskuto\u010dnen\u00e9 platby sa nevracaj\u00fa, aj ke\u010f by inak spadali do ni\u017e\u0161ie uveden\u00fdch leh\u00f4t na vr\u00e1tenie pe\u0148az\u00ed.<\/p>\n<h2>2. \u0160tandardn\u00e9 podmienky vr\u00e1tenia pe\u0148az\u00ed za hostingov\u00e9 slu\u017eby<\/h2>\n<p>2.1. Produkty, na ktor\u00e9 sa vz\u0165ahuje.<br \/>Ak nie je uveden\u00e9 inak, tieto \u201c\u0160tandardn\u00e9 podmienky vr\u00e1tenia pe\u0148az\u00ed\u201d sa vz\u0165ahuj\u00fa na:<br \/>- Pl\u00e1ny zdie\u013ean\u00e9ho \/ webhostingu<br \/>- Hostingov\u00e9 pl\u00e1ny WordPress<br \/>- Pl\u00e1ny hostingu VPS a Cloud<\/p>\n<p>2.2. Nov\u00e9 objedn\u00e1vky (prv\u00fd n\u00e1kup).<br \/>- Ro\u010dn\u00e9 a dlh\u0161ie faktura\u010dn\u00e9 obdobia (12 a viac mesiacov): Pln\u00e1 n\u00e1hrada je k dispoz\u00edcii do 30 dn\u00ed od d\u00e1tumu transakcie.<br \/>- Mesa\u010dn\u00e9 faktura\u010dn\u00e9 obdobie: Pln\u00e1 n\u00e1hrada je k dispoz\u00edcii do 48 hod\u00edn od d\u00e1tumu transakcie.<\/p>\n<p>2.3. Obnovenie hostingov\u00fdch slu\u017eieb.<br \/>Ak si obnov\u00edte hostingov\u00fa slu\u017ebu a potom sa rozhodnete ju zru\u0161i\u0165, m\u00f4\u017eete po\u017eiada\u0165 o vr\u00e1tenie pomernej \u010dasti pe\u0148az\u00ed len za cel\u00e9 nevyu\u017eit\u00e9 mesiace.<br \/>Pr\u00edklad: obnov\u00edte si zmluvu na 12 mesiacov, vyu\u017eijete 2 mesiace a potom zmluvu zru\u0161\u00edte \u2192 m\u00f4\u017eete dosta\u0165 n\u00e1hradu za zvy\u0161n\u00fdch 10 cel\u00fdch mesiacov.<br \/>Ak ste vyu\u017eili 2 mesiace a 1 de\u0148, m\u00f4\u017eete z\u00edska\u0165 n\u00e1hradu za cel\u00fdch 9 mesiacov (mesiac, ktor\u00fd u\u017e za\u010dal, sa nevracia).<\/p>\n<p>2.4. Podmienky.<br \/>- Aby bola slu\u017eba opr\u00e1vnen\u00e1, mus\u00ed by\u0165 akt\u00edvna a nesmie by\u0165 pozastaven\u00e1 alebo ukon\u010den\u00e1 z d\u00f4vodu zneu\u017eitia alebo poru\u0161enia pr\u00e1vnych predpisov.<br \/>- \u017diados\u0165 o vr\u00e1tenie pe\u0148az\u00ed mus\u00edte poda\u0165 prostredn\u00edctvom na\u0161ich ofici\u00e1lnych kan\u00e1lov podpory v pr\u00edslu\u0161nej lehote na vr\u00e1tenie pe\u0148az\u00ed.<\/p>\n<p>2.5. Po vr\u00e1ten\u00ed pe\u0148az\u00ed.<br \/>Po spracovan\u00ed refund\u00e1cie sa pr\u00edslu\u0161n\u00e1 slu\u017eba zru\u0161\u00ed a pr\u00edstup sa zru\u0161\u00ed.<br \/>V\u0161etky \u00fadaje (s\u00fabory, datab\u00e1zy, e-maily, z\u00e1lohy) ulo\u017een\u00e9 na na\u0161ich serveroch pre t\u00fato slu\u017ebu m\u00f4\u017eu by\u0165 vymazan\u00e9 a nie je mo\u017en\u00e9 ich obnovi\u0165.<br \/>Pred po\u017eiadan\u00edm o vr\u00e1tenie pe\u0148az\u00ed ste zodpovedn\u00ed za vytvorenie a stiahnutie vlastn\u00fdch z\u00e1loh.<\/p>\n<h2>3. Produkty opr\u00e1vnen\u00e9 na vr\u00e1tenie pe\u0148az\u00ed (preh\u013ead)<\/h2>\n<p>Nasleduj\u00face kateg\u00f3rie m\u00f4\u017eu by\u0165 refundovate\u013en\u00e9 v s\u00falade s \u010dasov\u00fdm harmonogramom op\u00edsan\u00fdm vy\u0161\u0161ie alebo v \u010dasti 4:<br \/>- Zdie\u013ean\u00e9 \/ webov\u00e9 \/ WordPress hostingov\u00e9 pl\u00e1ny<br \/>- Hostingov\u00e9 pl\u00e1ny VPS a Cloud<br \/>- Ur\u010dit\u00e9 hostingov\u00e9 doplnky (napr\u00edklad dodato\u010dn\u00e9 zdroje, z\u00e1lohovacie slu\u017eby), ak boli zak\u00fapen\u00e9 spolu s opr\u00e1vnen\u00fdm hostingov\u00fdm pl\u00e1nom a neboli pri pokladni v\u00fdslovne ozna\u010den\u00e9 ako \u201cnevratn\u00e9\u201d.<\/p>\n<p>V\u0161etky osobitn\u00e9 podmienky (napr. pre dom\u00e9ny, certifik\u00e1ty SSL) s\u00fa vysvetlen\u00e9 ni\u017e\u0161ie.<\/p>\n<h2>4. Produkty s osobitn\u00fdmi podmienkami vr\u00e1tenia pe\u0148az\u00ed<\/h2>\n<p>4.1. N\u00e1zvy dom\u00e9n a certifik\u00e1ty SSL<\/p>\n<p>4.1.1. Registr\u00e1cia, prevod a obnovenie dom\u00e9ny.<br \/>- Registr\u00e1cie nov\u00fdch dom\u00e9n: Registra\u010dn\u00e9 poplatky za dom\u00e9ny sa vo v\u0161eobecnosti nevracaj\u00fa, preto\u017ee registre ich pova\u017euj\u00fa za kone\u010dn\u00e9. V ur\u010dit\u00fdch pr\u00edpadoch m\u00f4\u017eeme po\u017eiada\u0165 register o zru\u0161enie a vr\u00e1tenie pe\u0148az\u00ed; ak sa to podar\u00ed, m\u00f4\u017eeme v\u00e1m vr\u00e1ti\u0165 peniaze.<br \/>- Obnovenie dom\u00e9ny: Poplatky za obnovenie dom\u00e9ny sa nevracaj\u00fa.<br \/>- Prevody dom\u00e9n: Ak sa transfer dom\u00e9ny nepodar\u00ed a nie je dokon\u010den\u00fd, m\u00f4\u017eeme na po\u017eiadanie vr\u00e1ti\u0165 poplatok za transfer, ak je \u017eiados\u0165 podan\u00e1 do 30 dn\u00ed od zaplatenia.<\/p>\n<p>4.1.2. Dom\u00e9ny zadarmo alebo so z\u013eavou s\u00fa s\u00fa\u010das\u0165ou hostingu.<br \/>Ak ste si zak\u00fapili hostingov\u00fd pl\u00e1n, ktor\u00fd zah\u0155\u0148al bezplatn\u00fd alebo z\u013eavnen\u00fd n\u00e1zov dom\u00e9ny alebo certifik\u00e1t SSL, a po\u017eiadate o vr\u00e1tenie pe\u0148az\u00ed za tento hostingov\u00fd pl\u00e1n:<br \/>- Od vr\u00e1tenia pe\u0148az\u00ed v\u00e1m m\u00f4\u017eeme odpo\u010d\u00edta\u0165 \u0161tandardn\u00fa cenn\u00edkov\u00fa cenu dom\u00e9ny a\/alebo certifik\u00e1tu SSL (uverejnen\u00fa na na\u0161ej webovej str\u00e1nke v \u010dase n\u00e1kupu).<br \/>- Vlastn\u00edctvo dom\u00e9ny a\/alebo certifik\u00e1tu SSL si potom ponech\u00e1te do konca faktura\u010dn\u00e9ho obdobia.<\/p>\n<p>4.1.3. Pr\u00edklad cien dom\u00e9ny\/SSL.<br \/>Pre porovnanie, \u0161tandardn\u00e9 ceny m\u00f4\u017eu by\u0165 zverejnen\u00e9 v tabu\u013eke, ako napr:<br \/>- .com - \u20acX<br \/>- .net - \u20acX<br \/>- .org - \u20acX<br \/>- Certifik\u00e1t SSL - \u20acX<br \/>(Skuto\u010dn\u00e9 ceny a meny s\u00fa uveden\u00e9 na na\u0161ej webovej str\u00e1nke a m\u00f4\u017eu sa \u010dasom zmeni\u0165.)<\/p>\n<p>4.2. \u010eal\u0161ie slu\u017eby a doplnky<br \/>Nasleduj\u00face kateg\u00f3rie sa zvy\u010dajne nevracaj\u00fa, pokia\u013e to nevy\u017eaduje z\u00e1kon o ochrane spotrebite\u013ea alebo pokia\u013e to nie je v\u00fdslovne uveden\u00e9 v \u010dase n\u00e1kupu:<br \/>- Jednorazov\u00e9 slu\u017eby (napr. migr\u00e1cia webovej str\u00e1nky, jednorazov\u00e9 obnovenie zo z\u00e1lohy)<br \/>- U\u017e vykonan\u00e9 administrat\u00edvne alebo zria\u010fovacie poplatky<br \/>- Licencie tret\u00edch str\u00e1n (napr. licencie \u00fastredne) po aktiv\u00e1cii<br \/>- Platen\u00e1 podpora\/konzulta\u010dn\u00e9 hodiny, ktor\u00e9 u\u017e boli poskytnut\u00e9<\/p>\n<p>Ak sa na konkr\u00e9tny doplnok vz\u0165ahuj\u00fa in\u00e9 podmienky, bud\u00fa uveden\u00e9 v popise produktu alebo po\u010das objedn\u00e1vky.<\/p>\n<h2>5. V\u00fdrobky, za ktor\u00e9 sa neposkytuj\u00fa n\u00e1hrady<\/h2>\n<p>Ak z\u00e1v\u00e4zn\u00e9 pr\u00e1vne predpisy neustanovuj\u00fa inak, nie s\u00fa k dispoz\u00edcii \u017eiadne n\u00e1hrady za:<br \/>- Obnovenie n\u00e1zvu dom\u00e9ny<br \/>- Poplatky za odk\u00fapenie alebo obnovenie n\u00e1zvu dom\u00e9ny<br \/>- \u00daspe\u0161ne dokon\u010den\u00e9 prevody dom\u00e9n (pozri 4.1.1)<br \/>- Slu\u017eby ochrany s\u00fakromia dom\u00e9ny \/ ochrany toto\u017enosti za aktu\u00e1lne obdobie<br \/>- certifik\u00e1ty SSL po ich vydan\u00ed<br \/>- U\u017e vykonan\u00e9 slu\u017eby jednorazov\u00e9ho obnovenia z\u00e1lohovania<br \/>- Jednorazov\u00e1 migr\u00e1cia \/ slu\u017eby \u201ctransfer site\u201d u\u017e boli vykonan\u00e9<br \/>- Vyhraden\u00e9 adresy IPv4 pre aktu\u00e1lne obdobie<br \/>- U\u017e aktivovan\u00e9 licencie tret\u00edch str\u00e1n (napr. licencie \u00fastredne)<br \/>- ak\u00fdko\u013evek produkt alebo slu\u017eba, ktor\u00e9 boli pozastaven\u00e9 alebo ukon\u010den\u00e9 z d\u00f4vodu zneu\u017eitia, podvodu, poru\u0161enia pr\u00e1vnych predpisov alebo poru\u0161enia na\u0161ich zmluvn\u00fdch podmienok<br \/>- Ak\u00fdko\u013evek v\u00fdrobok, ktor\u00fd je pri pokladni v\u00fdslovne ozna\u010den\u00fd ako \u201cnevratn\u00fd\u201d.<\/p>\n<h2>6. Ako po\u017eiada\u0165 o vr\u00e1tenie pe\u0148az\u00ed<\/h2>\n<p>6.1. Krok 1 - Z\u00e1lohovanie \u00fadajov.<br \/>Predt\u00fdm, ako po\u017eiadate o vr\u00e1tenie pe\u0148az\u00ed, stiahnite si v\u0161etky s\u00fabory, datab\u00e1zy, e-maily a in\u00e9 \u00fadaje, ktor\u00e9 si chcete ponecha\u0165. Po spracovan\u00ed \u017eiadosti o vr\u00e1tenie pe\u0148az\u00ed m\u00f4\u017eu by\u0165 s\u00favisiace slu\u017eby zru\u0161en\u00e9 a \u00fadaje vymazan\u00e9.<\/p>\n<p>6.2. Krok 2 - Odoslanie \u017eiadosti.<br \/>Po\u0161lite \u017eiados\u0165 o vr\u00e1tenie pe\u0148az\u00ed prostredn\u00edctvom n\u00e1\u0161ho faktura\u010dn\u00e9ho syst\u00e9mu alebo na kontaktn\u00e9 \u00fadaje podpory uveden\u00e9 na na\u0161ej webovej str\u00e1nke a uve\u010fte:<br \/>- \u010c\u00edslo (\u010d\u00edsla) fakt\u00fary<br \/>- Slu\u017eba(-y), ktor\u00fa(-\u00e9) chcete zru\u0161i\u0165\/vr\u00e1ti\u0165<br \/>- D\u00f4vod va\u0161ej \u017eiadosti (nepovinn\u00e9, ale u\u017eito\u010dn\u00e9)<\/p>\n<p>6.3. Krok 3 - Kontrola opr\u00e1vnenosti.<br \/>Skontrolujeme, \u010di:<br \/>- Slu\u017eba je v r\u00e1mci platn\u00e9ho obdobia na vr\u00e1tenie pe\u0148az\u00ed;<br \/>- Nedo\u0161lo k \u017eiadnemu poru\u0161eniu na\u0161ich zmluvn\u00fdch podmienok;<br \/>- Uplat\u0148uj\u00fa sa ak\u00e9ko\u013evek osobitn\u00e9 podmienky (napr\u00edklad odpo\u010det cenn\u00edkovej ceny dom\u00e9ny\/SSL).<\/p>\n<p>6.4. Krok 4 - Spracovanie n\u00e1hrady.<br \/>- Ak bude \u017eiados\u0165 schv\u00e1len\u00e1, vr\u00e1time peniaze na p\u00f4vodn\u00fd sp\u00f4sob platby.<br \/>- \u010cas spracovania z\u00e1vis\u00ed od va\u0161ej banky alebo poskytovate\u013ea platobn\u00fdch slu\u017eieb. Zvy\u010dajne:<br \/>- Platby kartou: nieko\u013eko pracovn\u00fdch dn\u00ed;<br \/>- PayPal: 1-5 pracovn\u00fdch dn\u00ed;<br \/>- Bankov\u00fd prevod: z\u00e1vis\u00ed od pr\u00edslu\u0161n\u00fdch b\u00e1nk.<br \/>Po za\u010dat\u00ed vr\u00e1tenia pe\u0148az\u00ed v\u00e1s budeme informova\u0165 e-mailom.<\/p>\n<h2>7. Sp\u00e4tn\u00e9 \u00fa\u010dtovanie a spory o platby<\/h2>\n<p>7.1. Najsk\u00f4r sa obr\u00e1\u0165te na n\u00e1s.<br \/>Ak m\u00e1te ak\u00e9ko\u013evek pochybnosti o platbe, obr\u00e1\u0165te sa najprv na n\u00e1\u0161 t\u00edm podpory. V mnoh\u00fdch pr\u00edpadoch m\u00f4\u017eeme probl\u00e9m vyrie\u0161i\u0165 r\u00fdchlej\u0161ie a bez preru\u0161enia slu\u017eby.<\/p>\n<p>7.2. Vr\u00e1tenie poplatkov.<br \/>Ak iniciujete vr\u00e1tenie platby, zru\u0161enie platby alebo spor s bankou alebo poskytovate\u013eom platobn\u00fdch slu\u017eieb:<br \/>- M\u00f4\u017eeme to pova\u017eova\u0165 za poru\u0161enie platobn\u00fdch povinnost\u00ed pod\u013ea na\u0161ich zmluvn\u00fdch podmienok;<br \/>- M\u00f4\u017eeme pozastavi\u0165 alebo zru\u0161i\u0165 s\u00favisiace slu\u017eby a v pr\u00edpade potreby aj v\u00e1\u0161 z\u00e1kazn\u00edcky \u00fa\u010det;<br \/>- M\u00f4\u017eeme od v\u00e1s po\u017eadova\u0165, aby ste uhradili v\u0161etky poplatky a n\u00e1klady, ktor\u00e9 n\u00e1m vznikn\u00fa v s\u00favislosti s vr\u00e1ten\u00edm platby (napr\u00edklad poplatky za spracovanie platby).<\/p>\n<p>7.3. Obnovenie slu\u017eieb po vr\u00e1ten\u00ed poplatku.<br \/>Aby sme mohli obnovi\u0165 slu\u017eby (ak s t\u00fdm budeme s\u00fahlasi\u0165), m\u00f4\u017eeme od v\u00e1s po\u017eadova\u0165, aby ste:<br \/>- uhradi\u0165 v\u0161etky dl\u017en\u00e9 sumy a poplatky v plnej v\u00fd\u0161ke a<br \/>- Poskytnite d\u00f4kaz, \u017ee sp\u00f4sob platby patr\u00ed v\u00e1m (napr\u00edklad maskovan\u00fd v\u00fdpis z karty).<\/p>\n<p>7.4. Podvodn\u00e9 platby.<br \/>Ak je platba zjavne podvodn\u00e1 (napr\u00edklad pou\u017eitie odcudzen\u00fdch \u00fadajov z karty), m\u00f4\u017eeme natrvalo ukon\u010di\u0165 poskytovanie slu\u017eieb a spolupracova\u0165 s poskytovate\u013emi platieb, bankami a \u00faradmi v s\u00falade so z\u00e1konom.<\/p>\n<h2>8. AML \/ CTF a sankcie<\/h2>\n<p>8.1. Neprij\u00edmame platby ani nevyd\u00e1vame n\u00e1hrady v kryptomen\u00e1ch, tokenoch ani in\u00fdch digit\u00e1lnych akt\u00edvach.<\/p>\n<p>8.2. M\u00f4\u017eeme odmietnu\u0165 prijatie platby alebo vr\u00e1tenie pe\u0148az\u00ed, ak:<br \/>- Platite\u013e alebo pr\u00edjemca sa nach\u00e1dza na pr\u00edslu\u0161n\u00fdch sank\u010dn\u00fdch zoznamoch;<br \/>- m\u00e1me d\u00f4vodn\u00e9 podozrenie, \u017ee transakcia s\u00favis\u00ed s pran\u00edm \u0161pinav\u00fdch pe\u0148az\u00ed, financovan\u00edm terorizmu alebo inou finan\u010dnou trestnou \u010dinnos\u0165ou, alebo<br \/>- Na\u0161a banka, poskytovate\u013e platobn\u00fdch slu\u017eieb alebo platn\u00e9 pr\u00e1vne predpisy zakazuj\u00fa transakciu.<\/p>\n<p>8.3. V tak\u00fdchto pr\u00edpadoch v\u00e1s m\u00f4\u017eeme po\u017eiada\u0165 o poskytnutie dodato\u010dn\u00fdch inform\u00e1ci\u00ed alebo dokumentov, pr\u00edpadne m\u00f4\u017eeme by\u0165 povinn\u00ed nahl\u00e1si\u0165 transakciu pr\u00edslu\u0161n\u00fdm org\u00e1nom.<\/p>\n<h2>9. Zmeny t\u00fdchto z\u00e1sad vr\u00e1tenia pe\u0148az\u00ed<\/h2>\n<p>9.1. Tieto Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed m\u00f4\u017eeme z \u010dasu na \u010das aktualizova\u0165, napr\u00edklad s oh\u013eadom na zmeny v na\u0161ich slu\u017eb\u00e1ch, v z\u00e1konoch alebo v pravidl\u00e1ch poskytovate\u013eov platieb.<\/p>\n<p>9.2. Najnov\u0161ia verzia bude v\u017edy zverejnen\u00e1 na na\u0161ej webovej str\u00e1nke a v hornej \u010dasti bude uveden\u00fd d\u00e1tum \u201cPoslednej aktualiz\u00e1cie\u201d.<\/p>\n<p>9.3. Ak s\u00fa zmeny podstatn\u00e9, m\u00f4\u017eeme v\u00e1s o nich informova\u0165 aj e-mailom alebo prostredn\u00edctvom va\u0161ej klientskej z\u00f3ny. Pokra\u010dovanie v pou\u017e\u00edvan\u00ed na\u0161ich slu\u017eieb po nadobudnut\u00ed \u00fa\u010dinnosti aktualizovan\u00fdch z\u00e1sad znamen\u00e1, \u017ee so zmenami s\u00fahlas\u00edte.<\/p>          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2075","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - Hostpro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hostpro.com\/sk\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - 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